Privacy Policy
Effective Date: March 4, 2026
Last Updated: March 4, 2026
At Hippix Logistix LLC, your privacy matters. This Privacy Policy outlines how we collect, use, protect, and safeguard your information when you interact with our website or communicate with us by phone or text.
1. Information We Collect
We may collect the following information:
Personal Information: Your name, phone number, email address, and other contact details that you provide voluntarily.
Technical/Usage Information: IP address, device type, browser data, and pages visited, used for analytics and improving our services.
Communication History: Records of calls, texts, and emails for service and support purposes.
2. How We Use Your Information
We use your information to:
Respond to inquiries and provide customer support
Coordinate transportation, delivery, and logistics services
Send relevant service-related updates via text or phone call
Improve our website and service offerings
Comply with legal requirements
3. Text & Call Communications
By submitting your information through our website and opting in via the contact form, you consent to receive service-related text messages and phone calls from Hippix Logistix LLC at the number you provide.
Message and data rates may apply.
You may opt out at any time by replying STOP to a text or by contacting us directly.
4. We Do Not Sell or Share Your Data
We do NOT sell, rent, trade, or share your personal information with third-party marketers or advertisers. Ever.
Data will not be shared with third parties for marketing or promotional purposes.
Your information is used solely to communicate with you and provide the services you request.
We may share information only with trusted service providers who help us operate our business (such as texting platforms or website hosting), and even then, only under strict confidentiality agreements.
5. Data Security
We implement industry-standard security measures to protect your personal data against unauthorized access, misuse, or disclosure.
6. Your Choices
You may:
Opt out of text messages at any time by replying STOP
Opt out of promotional emails via the unsubscribe link
Request to access, update, or delete your personal information
To make a request, contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies separately.
8. Changes to This Policy
We may occasionally update this Privacy Policy. Any changes will be posted here with an updated Effective Date.
9. Terms & Conditions
1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
2. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at info@hippixlogistix.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy: https://www.hippixlogistix.com/privacy-policy
10. Contact Us
If you have questions or concerns about this policy, please reach out to us:
Hippix Logistix LLC
100 Cherokee Blvd. Suite 209, Chattanooga, TN 37405
(615) 246-7779
info@hippixlogistix.com
